Effective Date: October 28, 2025
Last Updated: October 28, 2025
1. Introduction
Welcome to Floormasters Group (“we,” “our,” or “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our websites — floormastersgroup.com and floormasters.info.
2. Information We Collect
- Personal Information: Your name, email address, phone number, and company name when you submit a contact form, request a quote, or send us an inquiry.
- Technical Information: IP address, browser type, operating system, and pages visited to help us improve site performance and security.
- Cookies and Tracking: Our websites use cookies to enhance your browsing experience, track usage patterns, and measure advertising effectiveness. You can disable cookies in your browser at any time.
3. How We Use Your Information
- To respond to inquiries and quote requests
- To improve our flooring, coating, and restoration services
- To maintain and enhance our website functionality
- To send updates or promotional offers (only if you’ve opted in)
- To comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with trusted third parties (such as hosting or analytics providers) who assist us in operating our business — always under strict confidentiality agreements.
5. Data Security
We take reasonable measures to protect your information against unauthorized access or misuse. All communications submitted through our websites are transmitted over secure HTTPS encryption.
6. Third-Party Links
Our sites may contain links to third-party websites (for example, manufacturers or suppliers). We are not responsible for the privacy practices or content of these external sites.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information and to withdraw consent for communications at any time. To exercise these rights, contact us at:
Email: privacy@floormastersgroup.com
8. Children’s Privacy
Our websites are intended for adults and professional clients. We do not knowingly collect personal information from individuals under 16 years of age.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a new “Last Updated” date.
10. Contact Us
Floormasters Group
Victoria, BC, Canada
📧 privacy@floormastersgroup.com
🌐 https://floormasters.info